RULES & REGULATIONS

3/14/2024

Please read our rules and terms of service carefully below.
Upon submitting an application or purchasing a ticket you are aware and agree to these items laid out below. 

Respect: It is important that everyone have a good and safe time at Haunted Screams Expo, and that includes having their own personal space. If you would like to take a picture, always ask first and respect that person's right to say no. When attending Haunted Screams Expo, be kind, respectful, and  considerate to each other. If you are a Haunted Screams Expo guest, cosplayer, or celebrity and you’re feeling harassed by another guest, please come to the nearest Expo volunteer for assistance and a safe space.

Photography: Please take photos quickly and in an appropriate manner, keep the aisles as clear and open as you can. The lobby and areas outside the convention center are better suited for photos. 

Re-Entry: Please make sure to get a hand-stamp before leaving the hall so you can re-enter the expo at your leisure. Re-entry may be denied if a hand-stamp is not present. In the event of a hand-stamp washing off, or absent, please keep the email with your ticket and contact a member of staff. 

Costumes: Cosplayers and costumes are always welcome at Haunted Screams! Many include faux weapons, or large props. These weapons, based on the artistry of the creators, may look real. Haunted Screams Expo requires any attendee taking a prop weapon into the hall to stop at the Ticket Sales table in the lobby, and allow our staff or a representative from the Hampton Police Department to inspect all weapons. It’s for your safety and the safety of everyone around you. No real weapons are permitted inside of the expo center. 

General Rules: Please abide by the Hampton Roads Convention Center, and Virginia Police Department when it pertains to their rules. Outside food and drinks are not allowed to be brought into the convention center hall. The concession stand will be open during show hours, and serves various drinks, snacks, and meals. 

Vendors + Staff: If you are a vendor, volunteer, staff member, or celebrity, please wear your badge at all times (We might recognize you, but the Hampton Roads Convention Center staff might not!). You may be asked to show your lanyard upon hall entry. Do not share your badge or make copies for anyone. Do not allow friends in without a badge, or stamp. Your admission into the hall and the expo could be rescinded immediately for a rule violation, and you will not be issued a refund. If this happens, you will also not be allowed to retrieve your belongings from within the hall until after the show hours.

Badges: The same applies to anyone that creates counterfeit badges, ticket codes, or hand stamps. You, your company, or organization will be banned from all Haunted Screams Expo events permanently.

In the case of a lost badge, please request one from the Ticket Sales table in the lobby before or during show hours. If in doubt on what to do, reach out to the expo or show staff. We strive to make Haunted Screams Expo a comfortable, fun, safe, and inclusive environment for everyone.

TOS: Haunted Screams Expo is not liable or responsible for any items stolen, misplaced, broken, or lost. We are also not responsible for any injury, damage, death, or destruction that happens to a person, persons body, or property. We will not be held responsible for any illegal or copyrighted goods sold by vendors in the expo. Each Vendor/Artist/Sponsor is responsible and liable for the sale of their own goods. We do not allow any real or non-peacemarked weapons into our conventions. You consent to being recorded on conventions security cameras for safety. We do not discriminate when hiring/hosting our staff, vendors, artists, and volunteers on any premise related to gender, sexual orientation, identity, race, gender, appearance, or age. We do not allow the sale of illegal substances such as mushrooms, drugs, or any product derived from these. We cannot be held responsible for rules provided by the venue, you must follow those as well, but are not made by us. We reserve the right to remove anyone from our premises for any reason and ban them from the expo. Hatred, and harassment of staff, vendors, and volunteers will not be tolerated.

Make sure to have fun!
Thank you so much for your interest in Haunted Screams Expo